Privacy Policy

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

 

Welcome to Skasastudios. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
By using our website or purchasing our products, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect
We collect the following types of personal information when you place an order with us:
a) Information you provide: 
• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via Razorpay; we do not store card details)
• Any other information you choose to provide (e.g., order notes, enquiries)
b) Information Collected Automatically
• Device and browser information
• IP address and approximate location
• Pages visited and time spent on our website
• Cookies and similar tracking technologies
 
2. How We Use Your Information
We use the information we collect for the following purposes:
• To process and fulfil your orders
• To send order confirmations, shipping updates, and receipts
• To respond to your queries and provide customer support
• To send promotional emails and offers (only if you have opted in)
• To improve our website, products, and services
• To comply with legal obligations
• To detect and prevent fraud or unauthorised transactions
 
3. Sharing Your Information:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
• With payment processors (Razorpay) to complete your transactions securely
• With shipping and logistics partners to deliver your orders
• With service providers who assist us in operating our website (e.g., Wix)
• When required by law or to protect our legal rights
All third-party service providers are bound by their own privacy policies and are required to handle your data securely.
 
4. Payment Security
All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit or debit card information on our servers. Please refer to Razorpay's privacy policy for details on how they handle your payment data.
 
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us:
• Remember your preferences and cart contents
• Analyse website traffic and usage
• Deliver relevant content and advertisements
You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly without them.

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6) Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order data is typically retained for a minimum of 7 years as required under Indian law.
 
7. Your Rights
As a customer, you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time
• Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us at the details provided below.
 
8. Children's Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
 
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
 
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
 
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
@skasastudios
Email: skasastudios@gmail.com
Website: www.skasastudios.com
Address: Kolkata, West Bengal, India